Terms of Service

1. Acceptance of Terms

By accessing or using the scomm.ai Email Client, including its desktop applications, mobile applications, website, account portal, billing portal, and related services (collectively, the “Service”), you agree to be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, you must not access or use the Service.

You represent that you have the legal capacity to enter into a binding agreement or, if you are using the Service on behalf of an organization, that you have authority to bind that organization to these Terms.

2. Service Description

The Service is an email client and related software platform that enables users to access, manage, and protect their email communications through third-party email services and compatible infrastructure.

The Service may include features for:

• accessing and managing third-party email accounts;
• sending, receiving, organizing, and viewing emails;
• using encryption technologies, including PGP, S/MIME, and post-quantum cryptography;
• managing user accounts, subscriptions, and settings; and
• using optional communication or connectivity layers made available by Media Routes Inc.

Important clarification: scomm.ai is not an email service provider. Media Routes Inc. does not provide mailbox hosting, message transport as an email host, or independent email delivery services. The Service operates as a client that connects to third-party email providers and compatible servers selected by the user.

3. No Server-Side Storage, Caching, or Metadata Sync

The Service is designed so that Media Routes Inc. does not cache, store, or synchronize email content or email metadata on its servers. Email data is intended to be processed locally on user devices or obtained directly from third-party providers connected by the user.

You acknowledge and agree that:

• Media Routes Inc. does not maintain a server-side copy of your email content or email metadata;
• local persistence of data depends on your device, software environment, and usage choices; and
• you are solely responsible for device security, backups, recovery, and local data integrity.

4. User Accounts and Authentication

The Service may allow or require authentication through third-party identity providers or third-party email providers. You are solely responsible for maintaining the confidentiality of your login credentials, devices, tokens, recovery methods, and any linked accounts.

You are responsible for all activity occurring through your account or authenticated session to the maximum extent permitted by law. Media Routes Inc. is not responsible for losses, access issues, or unauthorized activity resulting from compromised credentials, compromised devices, or failures of third-party authentication systems.

5. Encryption and Security

The Service may provide tools and workflows to support encrypted communication, including PGP, S/MIME, and post-quantum cryptography. These features are provided to assist users in securing communications, but effective security depends on proper configuration, device security, recipient trust, and correct key handling by users and organizations.

You acknowledge and agree that:

• you are solely responsible for generating, importing, exporting, storing, backing up, and protecting your private keys and other sensitive cryptographic material;
• the Service may provide options to export private keys or save private keys, and you assume all risk associated with use of those options;
• you are solely responsible for evaluating trust in certificates, keys, recipients, and certificate authorities; and
• Media Routes Inc. does not guarantee absolute confidentiality, integrity, authenticity, or future cryptographic resilience.

Loss, theft, disclosure, corruption, or misuse of private keys may permanently compromise secure access to communications. Media Routes Inc. is not liable for such events.

6. Acceptable Use

You may use the Service only in compliance with applicable law and these Terms. You must not:

• use the Service for unlawful, fraudulent, abusive, or harmful activity;
• transmit malware, malicious code, spam, phishing messages, or unauthorized communications;
• attempt to gain unauthorized access to accounts, devices, networks, services, or data;
• interfere with, disrupt, or degrade the Service or third-party systems connected to it; or
• reverse engineer, probe, or exploit the Service except to the extent such restriction is prohibited by applicable law.

7. Third-Party Services

The Service depends on external systems and providers, including email providers, identity providers, hosting infrastructure, and payment processors. Your use of those services may be subject to separate third-party terms and privacy policies.

Media Routes Inc. does not control and is not responsible for the availability, security, content, interoperability, or policies of third-party services. Interruptions, authentication failures, provider policy changes, protocol changes, data access restrictions, throttling, outages, and service termination by third parties may affect your use of the Service.

8. Enterprise and Organization Use

The Service may be used by organizations implementing organization-managed identity, security, or cryptographic infrastructure, including S/MIME deployments with internally managed certificate authorities.

If you use the Service on behalf of or through an organization:

• your access may be provisioned, managed, restricted, monitored, or revoked by your organization;
• your organization may define security requirements, encryption rules, retention policies, trust stores, and certificate validation policies; and
• your organization is responsible for its own internal governance, compliance, and administrative actions.

9. Certificate Authority and Trust Model

If an organization uses its own certificate authority or trust infrastructure with the Service, that organization is solely responsible for issuing, revoking, securing, and managing its certificates, roots, intermediates, policies, and validation rules.

Unless expressly stated otherwise in a separate written agreement, Media Routes Inc. does not act as a certificate authority, does not verify the authenticity of organization-issued certificates, and does not guarantee the trustworthiness or correctness of any certificate chain, trust anchor, revocation state, or identity claim.

All trust decisions remain the responsibility of the user and, where applicable, the user’s organization.

10. scomm Connect and Peer-to-Peer Connectivity

The Service may include or interoperate with scomm connect or similar technologies that enable direct or relayed connectivity between endpoints, including peer-to-peer and proxy-style communications over technologies such as WebRTC and related protocols.

You acknowledge and agree that:

• Media Routes Inc. does not act as a content provider for data exchanged between endpoints;
• Media Routes Inc. does not guarantee connection establishment, continuity, bandwidth, latency, interoperability, delivery, or fitness for any specific protocol or workload;
• users are solely responsible for endpoint security, peer authentication, access controls, and legality of transmitted traffic; and
• Media Routes Inc. does not monitor or store payload content except as may be required by law or as technically unavoidable for limited service operation.

You must not use scomm connect or related features to bypass lawful restrictions, evade security controls, relay unlawful traffic, or access systems without authorization.

11. Intellectual Property

Except for user-owned content and third-party materials, the Service, including its software, interfaces, branding, documentation, and related intellectual property, is owned by Media Routes Inc. or its licensors and is protected by applicable intellectual property laws.

These Terms do not transfer any ownership rights to you. Subject to these Terms, you receive only a limited, revocable, non-exclusive, non-transferable right to use the Service for its intended purpose.

You retain rights you may have in your own email content, local data, and cryptographic material, subject to applicable law and third-party rights.

12. Fees, Billing, and Subscriptions

Certain parts of the Service may require payment, subscription enrollment, or both. If you purchase a paid plan, you agree to provide accurate billing information and authorize charges applicable to your selected plan.

Unless otherwise stated at the time of purchase:

• fees are non-refundable;
• subscriptions may renew automatically until canceled; and
• you are responsible for applicable taxes, duties, and government charges.

Media Routes Inc. may modify pricing, billing structures, or service plans at any time, subject to applicable law.

13. No Warranty

The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Media Routes Inc. disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, compatibility, and error-free operation.

Media Routes Inc. does not warrant that the Service will be uninterrupted, secure, timely, accurate, complete, future-proof, or free of defects, vulnerabilities, or harmful components.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Media Routes Inc. and its directors, officers, employees, contractors, affiliates, licensors, and service providers shall have no liability arising out of or related to the Service, these Terms, or your use of or inability to use the Service.

This exclusion applies to all forms of liability, including direct, indirect, incidental, consequential, special, exemplary, punitive, and other damages, and includes damages or loss relating to:

• data loss or corruption;
• email access issues, transmission failures, or third-party provider errors;
• key loss, certificate misuse, or encryption failures;
• security breaches, compromised accounts, or compromised devices;
• business interruption, lost profits, lost revenue, lost goodwill, or lost opportunities; and
• financial loss or any other commercial or personal loss.

You use the Service entirely at your own risk.

15. Indemnification

You agree to defend, indemnify, and hold harmless Media Routes Inc. and its directors, officers, employees, contractors, affiliates, licensors, and service providers from and against any claims, actions, demands, proceedings, liabilities, damages, judgments, settlements, penalties, losses, costs, and expenses, including reasonable legal fees, arising out of or relating to:

• your use of the Service;
• your violation of these Terms;
• your violation of applicable law or third-party rights; or
• your handling, misuse, export, sharing, or deployment of cryptographic tools, credentials, keys, certificates, or network connectivity features.

16. Compliance with Laws and Export Controls

You are solely responsible for complying with all laws, rules, and regulations applicable to your use of the Service, including laws relating to privacy, communications, records retention, surveillance, lawful access, sanctions, import controls, export controls, and the use of cryptography.

You must not use, export, re-export, transfer, or make available the Service in violation of applicable law. Media Routes Inc. makes no representation that the Service is appropriate or lawful in every jurisdiction.

17. Termination

Media Routes Inc. may suspend, restrict, or terminate your access to the Service at any time, with or without notice, if it reasonably believes that you have violated these Terms, created risk for the Service or others, or where suspension or termination is otherwise necessary for legal, security, or operational reasons.

You may stop using the Service at any time. Sections of these Terms that by their nature should survive termination will survive, including provisions concerning intellectual property, disclaimers, liability limitations, indemnification, governing law, and dispute resolution.

18. Privacy

Your use of the Service is also subject to the applicable Privacy Policy made available by Media Routes Inc. To the extent there is a conflict between these Terms and the Privacy Policy regarding data handling disclosures, the Privacy Policy will govern with respect to privacy-specific matters, and these Terms will govern with respect to contractual use of the Service.

19. Changes to Terms

Media Routes Inc. may revise these Terms from time to time. Updated Terms become effective when posted or otherwise communicated, unless a later effective date is stated. By continuing to use the Service after updated Terms become effective, you agree to the revised Terms.

20. Governing Law and Jurisdiction

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be brought exclusively in the courts of Ontario, Canada, and you consent to the jurisdiction and venue of those courts.

21. Contact Information